Frequently Asked Questions
Can I place an order without registering?
In our store you can order products without registering – you just need to provide basic contact details and a delivery address.
Can I change my order after placing it?
Yes, you can change your order, but you will need to contact our Customer Service. Our team will help you make the necessary changes, as long as the order has not been processed yet.
How long does order processing take?
We process orders promptly after they are placed, usually within 3 business days. During busier periods this time may be slightly longer.
Do you ship abroad?
We do not currently ship outside the country. Please keep an eye on our website – as soon as we launch such an option, we will let you know.
What payment methods are available?
We offer several convenient payment methods: bank transfer, fast online payments (Przelewy24), BLIK, PayPo, and cash on delivery.
What delivery options are available?
The available delivery methods are DPD courier and InPost parcel lockers. You can choose the shipping method when placing the order.
